Chatbot Policies

Terms of Service

Arkai Technologies WhatsApp Chatbot - Intelligent Agent for Medical Appointment Management. Last updated: January 29, 2026. By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

Acceptance of Terms

By accessing or using the Arkai Technologies WhatsApp chatbot, you agree to be bound by these Terms of Service. Arkai Technologies reserves the right to modify these terms at any time. Your continued use after any changes constitutes your acceptance of the new terms.

Service Description

Intelligent agent using WhatsApp Business API for automated medical appointment management 24/7. Allows scheduling, rescheduling and canceling appointments, querying services and prices, office hours, receiving confirmations and reminders. LIMITATION: Does NOT perform medical consultations, diagnoses or clinical recommendations.

Eligibility

Must be 18 years or older (or have parental/guardian authorization), have legal capacity to accept these terms, not be prohibited by applicable laws, and have an active WhatsApp account.

Contact Us

If you have questions about these Terms of Service: Company: Arkai Technologies Hours: Monday to Friday, 8:00 AM to 5:00 PM (Colombia time)
admin@arkai.com.co